the Office suite installed on the computer) are fully up to date. Ensure that Windows10 and Office365 (I.e. That rules out a lot of transient problems.Ģ) MFA + Not receiving the MFA prompt on profile creation + Permanent prompts to re-enter passwords = Updates. Have you tried creating an Outlook profile for a different user (non-Global Admin)? With what results?ġ) The same account(s) work on other machines, meaning it's not an issue with the AutoDiscover record. Have you tried creating this Outlook profile on a different Windows 10 user profile? With what results? This profile you're having trouble with, is it correct to say that you have multiple user mailboxes associated with it, including one that's an MFA-enabled administrator? Thank you very additional information is needed I'm afraid Therefore I turn to you in the hope that you can help. I have no idea why this happened and how I can fix it. Rather, the familiar Outlook login screen appears and not the one that looks like a browser window, where I am given the opportunity to enter the token during multiple authentication. However, I am not prompted to enter the token. With this account I have to enter a token additionally during the logon, which is generated by the Authenticator app. One of the accounts has the role of global administrator and is protected by multiple authentication. Online logins work too, only Outlook does not want to. I have also tried with new profiles, but the behaviour does not change. I have uninstalled the entire Office, rebooted PC and reinstalled it again, but without success. I have tried pretty much everything that is recommended on the Internet to solve the problem - but unfortunately without success. Even if I enter the passwords and check the box "Save login data", they are neither accepted nor saved. Outlook asks for the respective password for all included Office 365 accounts (plan E3). Since yesterday I have a strange and very annoying behaviour with Outlook on a PC with Windows 10. I just don't understand it and I'm not getting anywhere.
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